I have repeatedly called giftly.com and sent e-mails. My grandson never received the gift card and I have not received any compensation although the charge is still on my credit card. I have not been able to talk to anyone at Giftly.com. The trick underlying the app is that Giftly has a web of relationships with banks and credit card processors. When the recipient goes to redeem their gift, they pay themselves, but Giftly will reimburse them that amount through their credit card. In a sense, the more gifts you receive and send to friends, the more Giftly can serve as a mobile wallet or a record of what you’ve consumed or where you’ve gone.
An intuitive interface, robust onboarding resources, and best-in-class support make Gliffy easy to jump into and quick to learn. Giftly uses secure technology to protect users' financial information, including encryption and secure servers. Several positive reviews for Giftly have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users. Giftly address for the main office is 95 Minna Street, Floor 2, San Francisco, California 94105, United States. To see the full list of locations, please click the "Browse All" button in the "Business Locations" section at the bottom of the Giftly website.
I am unsure when Giftly began selling these gift cards, but I am concerned for customers who purchased massage gift cards that I never authorized. Giftly falsely advertised gift coupons from my business. I ordered a gift certificate for my grandson for $100.00 for Lulu. I was charged on July 30 and my grandson never received the gift certificate.
I was concerned it was too late to cancel, and I dreaded the process. I received an email confirmation shortly afterwards and the credit also showed up on my bank account as pending as well. I didn’t have to contact anyone through a text, call or email.